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These terms set out how wj88 operates and what you agree to when you access our platform. Availability depends on your local law and eligible region, so read this page before you start.
wj88 operates under terms that are shaped by the jurisdiction in which you access the platform. Whether you reach us through a mobile browser, a bKash deposit flow or a Nagad wallet transfer, the same account rules apply to every session. We do not make jurisdiction-specific promises about legality — access and eligibility depend entirely on the laws and regulations in your local region. If local law restricts or prohibits this kind of platform, you are responsible for knowing and complying with that law before you proceed. Our terms cover the relationship between you and wj88: what you can do with your account, how we handle your data, how disputes are escalated, and what happens when either party needs to end the relationship. These terms are updated from time to time. When we make a material change, we publish the revised version on this page and note the effective date. Continuing to use the platform after a change is posted means you have accepted the updated terms. If you use a Bank Transfer, bKash or Rocket to fund your account, the transaction terms of that payment rail also apply alongside ours — they are separate contracts between you and your payment provider, not part of this agreement. Reach our policy support team if anything here is unclear before you proceed.
Our terms draw a clear line between what we control directly and what falls outside this agreement. Each area below describes where the policy applies and where it stops, so you know exactly what you are agreeing to and where to go when something falls outside our remit.
These terms govern how you open, use and close your wj88 account, including login credentials, identity verification steps shown in your account panel, and any suspension or termination of access we carry out under our rules.
Our policy covers how we record and process the instructions you send through your account wallet. Payment execution itself — including bKash, Nagad or Rocket confirmation steps — is handled by your payment provider and sits outside this agreement.
All game content, lobby displays, odds data and promotional notices published directly on wj88 fall within these terms. We are responsible for what appears on our pages; content accuracy and fairness claims apply only to what we publish ourselves.
Game studios, payment processors and any linked external service operate under their own separate terms. We are not party to those agreements. If you have a dispute with a third-party provider, that must be resolved through their own published support channel.
Your rights under this policy are practical and account-based. You can review your transaction history at any time by opening the wallet section of your account — every deposit and withdrawal instruction we received is recorded there, including payment method and timestamp. If any account detail is incorrect, the account settings screen lets you submit a correction request; for identity-linked fields, our support team handles the verification step. You can raise a question about how we use your data or how a rule applies to your account by contacting us through the policy support channel listed below. We aim to acknowledge questions clearly and direct you to the right resolution path. Where you believe a rule has been applied incorrectly, our escalation process starts with a written request to the support team — that request opens a formal review of the relevant account action. Nothing here limits any right you hold under the law that applies in your eligible region.
Open the wallet section in your account to see a full log of transactions we have processed, with payment method, amount and date visible without any additional request.
Go to account settings to submit a correction for personal details. Identity-linked fields go through a verification step handled by our support team before the change is applied.
Use the policy contact route below to send a written question about how a specific rule applies to your account. We will direct you to the relevant section or escalate where needed.
If you believe a rule was applied incorrectly to your account, submit a written request through support. That message opens a formal review of the action you are questioning.
When a policy question comes up — whether it is about account access, data handling or how these terms apply in your region — the routes below are the ones we have published and actively monitor. Use the channel that fits the nature of your question and include your account reference so we can locate your record quickly.
Open the chat widget from any page on wj88 to reach our support team directly. Suitable for account-access and general policy questions that need a quick response.
Send a detailed written query to our support email address listed in the account help section. Email is the recommended route for formal policy review requests and data-related questions.
Our published help articles cover common policy topics including account closure, data requests and eligibility questions. Check the help centre before raising a ticket to see if your answer is already documented.
How we handle information related to your account and activity is part of our legal commitment to you. This section covers the key areas — data storage, cookies, account security and how to request changes — so you know what we do and where to go when you need to act.
We collect only the account and transaction data needed to operate your wallet and verify your identity as required. Your records — including bKash or Nagad transaction references — are stored securely and not shared with third parties outside our published processing relationships.
Our site uses cookies to keep your session active and to remember lobby preferences across visits. You can adjust cookie settings through your browser at any time. Functional cookies needed for login and account security cannot be disabled without affecting your session.
Your account password and login credentials are your responsibility. We will never ask for your password through chat or email. If you suspect unauthorised access, use the account security option in your settings or contact support immediately through the live chat route.
We retain account and transaction records for as long as required by the terms of our operating obligations. If you wish to request deletion of personal data, submit a written request via email support — we will confirm what can be removed and what must be retained under our retention rules.
These are the questions we hear most often about our policy, user rights and how this agreement works. If your question is not covered here, use the email support route to send it directly.
Access and eligibility depend on the laws and regulations in your local region. We do not make jurisdiction-specific legal assurances. Before using the platform, check whether your local law permits access to this kind of service and proceed only if you are in an eligible region.
We collect the information needed to operate your account — name, contact details, identity verification data and transaction records including your chosen payment method such as bKash or Nagad. We do not collect data beyond what is needed for account and wallet functions.
Yes. Send a written data request to our email support address listed in the account help section. Include your account reference. We will confirm what data we hold and outline the process for providing or removing it within the limits of our retention obligations.
Open account settings and submit the correction through the fields shown there. For identity-linked fields — such as your legal name or ID number — the change goes through a verification step handled by our support team before it takes effect.
When we make a material change to our terms, we publish the updated version on this page and note the effective date at the top. Continuing to access your account after the updated terms are posted means you have accepted the changes. Check this page periodically if you want to stay informed.
Send a written escalation request through our email support channel. Include your account reference and a description of the account action you are questioning. This opens a formal review, and we will respond through the same channel with the outcome and any further steps available to you.